Forum Updates

[Aidan (Aidan Heerdegen, ACCESS-NRI Release Team Lead)]

17/11/2023

Added links to the main topic explaining the ACCESS-NRI support model and how to get help and support through the forum:

ACCESS Help and Support

What is the difference between help and support? Support is what is provided by an organisation for the products it releases. Someone will be assigned to resolve the support request. Help is usually advice to assist you to resolve your own problem. How ACCESS-NRI Supports Users You can get support for ACCESS-NRI developed and released products, such as models and model configurations, model evaluation tools and data products. Software that is co-developed by ACCESS-NRI, or third-party soft…

to the top left hand menu and also the top of the topic listing which is visible on the front page and in any category view.

Did this to lower the barrier to asking for help and support.